Dear Clients of Earth Concerns Cleaning:

We continue to take safety precautions for staff safety.

 We are happy to provide service using maximum precaution and taking extra steps to clean touch zones in the home, if the conditions below are met:

 Requirements 

1. No one is at home isolating due to symptom(s) of any infectious respiratory illness or cold.
2. No one is at home isolating due to a positive test result for an infectious disease.
3. No one is at home with new or worsening symptoms of any infectious respiratory illness or cold.

 Safety During the Clean 

Staff do not go to work when sick.

  Clients and staff wear a mask when in the same room or passing through the same area.

↔️ A distance of one room is required from staff working. (open concept areas are considered one room)

Staff will ask clients to exit an area before they enter in order to stay one room apart.

 We can help choreograph the clean to make sense for your whole household. Ask us for our email on: how to choreograph the clean.

 Cancellation Policy 

 Cancellations that occur less than 2 business days prior to a booking are billed for the full time booked. This covers the cost of holding the booking in staff schedules, and allows us to maintain our great team of staff. 

 We ask for courtesy notice of 2 weeks for changes to the schedule out of respect for staff and the office.

 Staff can stop work any time they feel unsafe. The right to refuse work at any time for health and safety is a core message in training and we reinforce it daily here. Clients are billed for the full booking when the safety issue was avoidable and due to client negligence (for example: clients refusing to distance or wear a mask around staff)

Thanks for your cooperation! If you have any Qs, feel free to get in touch.

Stay safe.
Allison Sletcher
earth concerns CLEANING