By using this site, you accept our terms and conditions
If you do not agree to these terms and conditions of use, please do not use the Site and our services. Earth Concerns Cleaning Inc. reserves the right to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site and our services following the posting of changes to these terms and conditions will mean you accept those changes.
We strive to provide the best service to our clients. However, Earth Concerns Cleaning Inc. reserves the right to refuse to serve you, cancel an order, close your account, remove or modify the content of the Website at our discretion. Additionally, we reserve the right to limit quantities, correct errors or omissions, accept or deny any order for any reason at our discretion.
Accuracy of Information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store and our website. Inaccurate information will prevent processing.
While we are not amazonian, we have small business powers! Provide accurate information with your order for speedy processing. We may attempt to contact you if there is an issue with the order. Feel free to contact us with any concerns about processing. Office hours are Monday to Friday: 9 to 4 EST. Calls and emails after hours will be returned the next business day. Orders are packaged within 1-2 business day. Shipping times are based on Canada Post delivery times. Expedited delivery takes 1-2 days. Tracking of shipment is provided.
Product & Service Information
All prices shown are before any applicable tax. Descriptions of products, product pricing, and availability are subject to change. We reserve the right to discontinue any product or service at any time. We may attempt to contact you if there is an issue with your order.
Products on store.earthconcerns.com are not-for-resale. Our website provides much needed access to products for cleaning service clients and those who live in areas with less access. We reserve the right to limit the number of each item or refuse service to maintain access for our communities.
Information provided on this website is not a substitute for the information provided by the product label or packaging. Earth Concerns Cleaning Inc. is not responsible for any statements or claims that various manufacturers make about their products or the general information provided for each product on this website. We cannot be held responsible for typographical errors, or product formulation changes. CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF A PRODUCT ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY PRODUCT.
The ingredient list on the product label may vary from what is listed on our website. Manufacturers adjust formulas from time to time to provide the safest nontoxic products and improve performance. ALWAYS READ THE INGREDIENT LIST ON THE ACTUAL PRODUCT LABEL PRIOR TO USING A PRODUCT.
The information provided on this site is for informational purposes only. Claims made about specific products on or through this site are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is not intended as a substitute for advice from your physician or other health care professional. Earth Concerns Cleaning Inc. does not guarantee the accuracy, completeness, or timeliness of health information posted on this website or on links accessible through this website. DO NOT USE THE INFORMATION CONTAINED ON THIS SITE FOR DIAGNOSING, TREATING, CURING, OR PREVENTING A HEALTH PROBLEM. CONSULT YOUR PHYSICIAN AND HEALTH CARE PROVIDER FOR ADVICE AND TREATMENT
We provide product delivery within Canada. Our cleaning service area is in downtown Toronto Ontario: South of Lawrence
between Victoria Park and Royal York.
Coupons & eGift Cards
Terms of Coupon Codes must be met for applied discounts or offers. Terms may include a designated delivery area, membership in an organization, select client relationships (1st time, active, or repeat), select time periods, a minimum order amount, select products etc…. If you are not clear on terms, contact us for clarification. Orders where the terms of the Coupon Code are not met will be cancelled. Contact us to find out if we have an alternate code that applies to you. We reserve the right to discontinue a Coupon Code. Discontinued Coupon Codes will not work at check-out. You may contact us if to see if you are eligible for another coupon.
The purchase and/or use of our eGift Cards/Codes constitute your acceptance of our Terms and Conditions, as amended from time to time at our discretion. If you acquire an eGift Card/Code for EarthConcerns.com through a donation and/or silent auction for an organization, these same terms apply. Our eGift Cards/Codes cannot be deemed for cash; are non-refundable, and, not for resale. eGift Card Cards/Codes purchased from any other source other than EarthConcerns.com or Earth Concerns Cleaning Inc. may not be valid. EarthConcerns.com is not responsible for honouring eGift Cards/Codes purchased through unauthorized sellers.
Your order is processed on the next business day, not including weekends or holidays. By purchasing our eGift Cards, you agree to have your name and email sent to the recipient. All purchases and services are restricted to our designated service areas. Ensure that your recipient lives in Canada.
Earth Concerns Cleaning Inc. is not responsible for eGift Cards/Codes that are not received due to inaccurate delivery information. If you ordered an eGift Card online and the intended recipient has not received the eGift Card, ask them to check their junk mail or deleted items. If they still have not received it, please contact us.
For eGift Cards to be delivered to any person other than yourself, you must have a personal or family relationship with the Gift Card recipient as described in Canada’s Anti-Spam Legislation (“CASL”).
All eGift Card sales are final. You cannot cancel an online order once it has been paid for. eGift Cards/Codes cannot be replaced if already redeemed. eGift Card/Codes cannot be recovered or replaced if lost or stolen.
Earth Concerns Cleaning Inc. reserves the right to hold, suspend, cancel or refuse an order for which fraud, a violation of these Terms and Conditions, or a security risk is suspected. Earth Concerns Cleaning Inc. reserves the right to cancel or refuse an eGift Card / Code associated with an unauthorized transaction at any time.
This website is the property of Earth Concerns Cleaning Inc. and is protected by Canadian and international laws on copyright. Any reproduction or use of these materials is strictly prohibited without our consent.